January 2010

Harness the Power of Frontline Supervisors to Turn HR Policies into Performance Gains

January 21, 2010

Key Findings: • Frontline supervisors play a critical role in implementing HR policies by developing employees and managing performance. • Coaching counts—one-on-one feedback from frontline supervisors increases the bottom-line by improving individual productivity. • Coaching alone isn’t enough. It is much more effective when combined with other management practices—for example, group incentives that enhance collaborative […]

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