June 2011

Perception Is Reality: How Employees Perceive What Motivates HR Practices Affects their Engagement, Behavior and Performance

June 21, 2011

Download KEY FINDINGS Espoused or intended HR practices have differential effects on employee engagement and citizenship behaviors depending on the underlying management motives employees attribute to those practices. To achieve desired organizational outcomes, it’s important to have not only the right HR practices but the right employee perceptions of those practices. Within the service organization […]

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