2011

Key Findings

  • All similarity is not created equal. The types of similarities that new employees share with their work groups affect the efforts they make to form relationships with their coworkers and bosses.
  • In general, newcomers are more likely to make more efforts to form relationships when they have obvious things in common with their work group – such as race, gender, or education level — rather than when they have more-subtle, deeper things in common, such as work ethics or moral values. In this regard, similarities that employees themselves perceive as important tend to be more relevant than similarities that an outside observer might consider important.
  • When newcomers actively socialize with their new coworkers, they don’t necessarily gain a better understanding of their role within the organization; however, they do tend to perform more creatively and feel more loyal and supportive to their new employer.

Recommended Citation
Center for Advanced Human Resource Studies. (2011, July). Birds of a feather: How new employees’ similarity to coworkers affects organizational behavior and productivity (CAHRS ResearchLink No. 15). Ithaca, NY: Cornell University, ILR School.

KEY FINDINGS

  • Espoused or intended HR practices have differential effects on employee engagement and citizenship behaviors depending on the underlying management motives employees attribute to those practices.
  • To achieve desired organizational outcomes, it’s important to have not only the right HR practices but the right employee perceptions of those practices.
  • Within the service organization studied, employees were more engaged when they believed HR practices were motivated by the organization’s concern for high-quality service and employee well-being.
  • Employees were less engaged when they believed a company’s HR practices were motivated by a desire to reduce costs and exploit employees.
  • Employee attitudes coalesce into unit-level citizenship behaviors, some of which are associated with greater customer satisfaction.

Recommended Citation
Center for Advanced Human Resource Studies. (2011, June). Perception is reality: How employees perceive what motivates HR practices affects their engagement, behavior and performance (CAHRS ResearchLink No. 14). Ithaca, NY: Cornell University, ILR School.

KEY FINDINGS

· In contrast to popular belief that any publicity is good publicity, the researchers found that exposure to negative information about a company had both immediate and longer lasting effects on important recruitment outcomes.

· Job seekers exposed to negative information about a previously unknown company were much less attracted to that company immediately after exposure, and had fewer intentions to apply for jobs there.

· The effect of negative information on job seeker attraction is persistent—one week later, its impact remains much larger than that of positive information.

· Job seekers also found it easier to recall more overall judgments of organizations one week after being exposed to negative versus favorable information.

Recommended Citation
Center for Advanced Human Resource Studies. (2011, May). Rules of attraction: Job seekers use negative news to filter initial search (CAHRS ResearchLink No. 13). Ithaca, NY: Cornell University, ILR School.

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