February 21, 2010

Paving the Path to Performance: Inclusive Leadership Reduces Turnover in Diverse Work Groups


Key Findings:

• Inclusive leaders—characterized by the high-quality relationships they form with their employees—can significantly reduce the high turnover costs seen in diverse work groups.

• While it’s tempting to only develop great relationships with the best employees, a manager who plays favorites in a diverse work group will see more employees leave.

Suggested Citation
Center for Advanced Human Resource Studies. (2010, February). Paving the path to performance: Inclusive leadership reduces turnover in diverse work groups (CAHRS ResearchLink No. 3). Ithaca, NY: Cornell University, ILR School.

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